FAQ

FAQ

Q: Where is the company located?

YeeyaHome is established in Suzhou, China. We are professional and specializing in willow baskets and other household items for many years.OEM and ODM are available, we could make the size, color, and fabric lining to your requirement.

Q: How long is your production time?

  • 45-60days after the deposit is received;
  • 7-10 working days for sample orders and stock items.

Q: What are your Payment methods?

  • Accept payment via T/T (Bank transfer), Western Union, Money Gram, Payoneer, PayPal, etc.
  • Accept L/C at sight (big order).

Q: What Could you do to ensure the quality?

A 100% quality check is done before each shipment. And prompt response within 12 hours for after-sale service.

Q: What are your products lines?

  • Rattan Material
  • Wicker Picnic Basket
  • Wicker Storage and Garden Basket
  • Home Storage and home decoration items in many other materials

Q: What is the Shipping Way?

  • By sea
  • By air
  • By express ( TNT,UPS,DHL,FedEx,SF or other you requested )

Q: Is it possible to customization for special orders?

Yes. Support to produce the goods based on your design.